Essays about: "Functional sales"

Showing result 1 - 5 of 47 essays containing the words Functional sales.

1. 1. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

   University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

   Author : Stina Enblom; Silvia Padovan; [2023]
   Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

   Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE

3. 2. Enhancing Interfunctional Coordination in B2B Companies: The Strategic Potential of Digital Tools : A qualitative study on how digitalization can be used as a strategic driver to enhance interfunctional coordination and improve customer orientation in B2B.

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Matilda Krantz; [2023]
   Keywords : interfunctional coordination; cross-functional; digitalization; supply chain; sales; marketing; B2B; go-to-market strategy; sharing information; customer orientation; customer value;

   Abstract : In an ever-evolving digital landscape, the way we do business changes rapidly.  In this landscape, B2B companies are confronted with challenges that demand adaptation and reevaluation of their business models, such as exploring innovative approaches to resource utilization and streamlining workflows. READ MORE

4. 3. Development of an Improved Demand Planning Process - A Case Study at KåKå

   University essay from Lunds universitet/Teknisk logistik

   Author : Emma Hall; Clara Kronberg; [2023]
   Keywords : Sales Operations Planning; Demand Planning; Forecasting; Product Categorization; Non-manufacturing; Bakery Industry; Technology and Engineering;

   Abstract : Background: Operations planning and control has undergone an extensive shift from an individual company focus to a complete supply chain focus which has required a new common approach for supply chain planning and control to evolve. Increasing competition and globalization has created complexity in supply chain planning and integration since it requires a new cross-functional approach. READ MORE

5. 4. Designing a framework of KPIs to measure and evaluate electric road freight : A qualitative study of the market perspectives

   University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

   Author : Linn Bengtsson; Sara Gimbro Nielsen; [2022]
   Keywords : Logistics; Electric road freight; KPIs; Market analysis; Transport sector;

   Abstract : The electrification of the road freight sector has been visible in society during the last couple of years, where several companies have started to o↵er electric solutions. Further, this is due to an increased awareness of the negative impact of transport on the environment. READ MORE

6. 5. Advanced Sales and Operations Planning Process Improvement : A Case Study at Nouryon Nordic Business Center

   University essay from Linköpings universitet/Produktionsekonomi

   Author : Ludvig Gran; Rawan Ismail; [2022]
   Keywords : Sales Operations Planning; S OP Process Improvement; Integrated Business Planning; S OP Maturity; Supply Chain Management; Innovation Processes;

   Abstract : Sales and Operations Planning (S&OP) is used as a tactical business process to balanceorganisations’ demand and supply. This is done through long-term planning of manufacturing and sales in comparison to the forecasted demand and resource capacity planning. S&OP link the corporate strategic plan to the day-to-day operation plans. READ MORE