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Showing result 21 - 25 of 206 essays matching the above criteria.

  1. 21. Factors for Sustainable Services : Managing Service Sustainability for Municipal Companies within the Swedish Energy Sector

    University essay from Karlstads universitet/Fakulteten för hälsa, natur- och teknikvetenskap (from 2013)

    Author : Isak Norberg; Joel Persson; [2022]
    Keywords : Services; Sustainability; Sustainability Performance; Business Development; Tjänster; Hållbarhet; Hållbarhetsprestanda; Affärsutveckling;

    Abstract : The energy sector faces massive challenges regarding climate change. Simultaneously, the energy sector is amid a servitization process oftransitioning and creating new value-offerings to meet customer demand. READ MORE

  3. 22. The drivers of prosumer innovativeness and its impact on value co-creation

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Kristoffer Eriksson; [2022]
    Keywords : Prosumer; Value; Co-creation; Innovation; Innovativeness; Motivation; Driver;

    Abstract : Purpose – The purpose of this study is to find what the drivers of prosumer innovativeness are and how prosumer innovativeness impacts value co-creation. To achieve this purpose, the study aimed to answer the following two research questions: “How does prosumer innovativeness impact value co-creation?” and “What drives prosumer innovativeness?” Method – Through the assessment of already existing literature, a conceptual model was created. READ MORE

  4. 23. The effect of e-service quality on customer's e-satisfaction in online apparel stores : Within the Swedish context

    University essay from Jönköping University

    Author : Linnea Olofsson; Linn Andersson Karlström; [2022]
    Keywords : E-service quality; E-S-QUAL; Apparel; E-satisfaction; Online shopping; E-commerce;

    Abstract : In recent years, e-commerce has become an essential part of the global retail framework. The retail industry has undergone an essential conversion due to the rise of the Internet and the ongoing development of digitalization. READ MORE

  5. 24. In search of softness : design strategies for improving walkability and soft mobility in between Spånga station and Rinkebydalen

    University essay from SLU/Dept. of Urban and Rural Development

    Author : Elina Wikström; [2022]
    Keywords : walkability; soft mobility; physical and service environment; relational qualities; design strategies; Stockholm;

    Abstract : For millions of years humans have been walking to move from one space to another. And even though the landscape has changed significantly throughout history, walking remains an essential mode of transport in all environments across the world. READ MORE

  6. 25. Type of online sales channel as a determinant of consumers’ perception of its e-service quality : An experimental study of Generation Y on the e-commerce market

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Agnieszka Maria Kozakiewicz; Lisa Lienstromberg; [2022]
    Keywords : e-commerce; e-service quality; online sales channels; consumer behaviour;

    Abstract : With the growing popularity of e-commerce, this market has become highly competitive, prompting companies to develop an appropriate strategy. As it turned out, focusing on e-service quality is the key and most competitive strategy in this market. READ MORE