Essays about: "Customer support system"

Showing result 1 - 5 of 183 essays containing the words Customer support system.

  1. 1. Revising Technology Strategies In The High-Tech Electric Vehicle Industry

    University essay from Lunds universitet/Produktionsekonomi

    Author : Adeeb Al-Adhami; [2024]
    Keywords : EV charging industry; Electric vehicles; Electric Road System; Stationary Charging Station; Dynamic Charging Station; Elonroad.; Technology and Engineering;

    Abstract : This master’s thesis investigates the development and suggestion of a model for adapting and revising the technology strategies concerning Stationary Charging Stations (SCS), based on insights from relevant markets and stakeholders. This study particularly focuses on High-Tech Stationary Charging Stations in the Electric Vehicle (EV) charging industry, emphasizing Elonroad’s new Stationary Charging Station (SCS) technology. READ MORE

  3. 2. Evaluating the potential of circular food waste management : A focus on insect feed utilization

    University essay from KTH/Hållbar utveckling, miljövetenskap och teknik

    Author : Jenny Eliasson; [2023]
    Keywords : Circular economy; Circular Business Models; BSF; Mealworm; Barriers; Drivers; Cirkulär ekonomi; Circkulära affärsmodeller; Soldatfluga; Mjölmask; Barriärer; Drivkrafter;

    Abstract : Approximately a third of all food produced globally is thrown away, causing both unnecessary environmental impact and unnecessary costs for producers and consumers. Food waste occurs in all steps in the supply chain, from primary production to retail stores, restaurants, and households. READ MORE

  4. 3. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

    University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

    Author : Stina Enblom; Silvia Padovan; [2023]
    Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

    Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE

  5. 4. Improving customer support efficiency through decision support powered by machine learning

    University essay from Linköpings universitet/Programvara och system

    Author : Simon Boman; [2023]
    Keywords : Machine Learning; AI; NLP; Natural Language Processing; GPT-3; GPT-4; Recommendation System; Decision Support; Semantic Textual Similarity; Text Similarity; Customer Support Tickets; Case Study; Customer Support Efficiency; Healthcare; Medical Technology;

    Abstract : More and more aspects of today’s healthcare are becoming integrated with medical technology and dependent on medical IT systems, which consequently puts stricter re-quirements on the companies delivering these solutions. As a result, companies delivering medical technology solutions need to spend a lot of resources maintaining high-quality, responsive customer support. READ MORE

  6. 5. A process to assess fossil-free transport transition pathways and develop a sustainability roadmap for transport purchasers

    University essay from Lunds universitet/Internationella miljöinstitutet

    Author : Lauren Brach; [2023]
    Keywords : Roadmap; corporate carbon strategy; decarbonisation; transportation; fossil-free; Earth and Environmental Sciences;

    Abstract : Most (93%) of the greenhouse gas emissions in the transport sector come from road traffic in Sweden which includes passenger and freight transport activity (Trafikverket, 2022). The aim of this thesis was to understand pathways that transport purchasers can pursue to reach the fossil-free transportation goals from manufacturing plant to customer and to develop a process for assessing a market and developing a roadmap for achieving fossil-free transportation. READ MORE