Essays about: "Review of literature on customer service"

Showing result 26 - 30 of 130 essays containing the words Review of literature on customer service.

  1. 26. A comparison of rail and sea freight from Europe to Asia

    University essay from Lunds universitet/Teknisk logistik

    Author : Jackie Berg; Louise Pettersson; [2021]
    Keywords : Sea freight; Rail freight; Transportation mode selection; Asia; Transportation; Technology and Engineering;

    Abstract : Title: A comparison of rail and sea freight from Europe to Asia Authors: Jackie Berg & Louise Pettersson Supervisors: Jan Olhager, Department of Industrial Management and Logistics, Faculty of Engineering, Lund University Malin Gejde, Shipping Manager, Tetra Pak AB Background: Transportation mode selection has become a more strategic part of a well-functioning supply chain as globalization, environmental concerns, and security requirements have become more important. Currently, sea freight is the most used transportation mode for Tetra Pak when transporting goods between Europe and Asia. READ MORE

  3. 27. Mäklarens syn på flerbostadshus i trä : en jämförelse av mäklarroller

    University essay from SLU/Dept. of Forest Economics

    Author : Alice Sjölund; Tyra Tornberg; [2021]
    Keywords : fastighetsmäklare; kommunikation; konstruktionsmaterial; real estate agent; relationsmarknadsföring; service dominant logic; varumärkes-territorium; brand territory; communication; construction material; relationship marketing; service dominant logic;

    Abstract : Sverige har en väl utvecklad tradition att bygga småhus i trä och mycket resurser till detta. Trots det så är andelen flerbostadshus i trä på marknaden låg. Tidigare studier visar att konsumenterna inte har så stor kunskap om dessa bostäder i trä. READ MORE

  4. 28. Boost your spare parts supply - A case study on cooperation terms in the spare parts supply chain focused on the supplier-buyer dyad

    University essay from Lunds universitet/Teknisk logistik

    Author : Måns Krantz; Anders Fasth Gillstedt; [2021]
    Keywords : Purchasing; After-Sales; Spare Parts; Supply Chain Management; Supplier Collaboration; Consignment Stock Strategy; Technology and Engineering;

    Abstract : Purchasing has become an increasingly important function in manufacturing companies, as it accounts for a large extent of total spending and influences a company's competitive position. It is relevant for Tetra Pak, a global manufacturer of packaging and processing solutions, active since the 1950s. Tetra Pak has over 100. READ MORE

  5. 29. Incentive models to improve the installation service of solar panels - a Case Study at E.ON New Solutions

    University essay from Lunds universitet/Teknisk logistik

    Author : Beata Gynnerstedt; Anneli Håkansson; [2021]
    Keywords : Incentive model; buyer-supplier-customer service triad; service contracting; incentives in contracts; Technology and Engineering;

    Abstract : Background The importance of services is increasing, and companies need well-developed service contracts to ensure the service providers perform at a satisfying level. In contracts, performance-dependent rewards (incentives) can be used to stimulate the agent to act desirably. This master thesis focuses on E. READ MORE

  6. 30. E-commerce Related Last Mile Logistics

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Hoda Nseif; Kinga Danesch; [2021]
    Keywords : Urban freight flow; freight last mile logistics; LML typology; Sustainable LML; last mile delivery; Social Sciences;

    Abstract : E-commerce activities have been growing rapidly throughout the past decade, leading to a growth just as dominant in last mile logistics and urban freight transport as well. Different factors create these deliveries highly inefficient, expensive, and polluting. This led to the generation of major problems that became more dominant in urban areas. READ MORE