Essays about: "e-trust"

Showing result 11 - 14 of 14 essays containing the word e-trust.

  1. 11. E-loyalty in fashion e-commerce : an investigation in how to create e-loyalty

    University essay from Institutionen för marknadsföring (MF)

    Author : Ellinor Hansen; Erika Jonsson; [2013]
    Keywords : e-commerce; e-loyalty; e-satisfaction; e-trust; e-service quality; online fashion industry;

    Abstract : The e-commerce is growing among customers and also the companies are more active online. One industry that focuses on customer experience is the online fashion industry. In Sweden, the half of the population has at some time shopped clothes and footwear online. READ MORE

  3. 12. A study about e-loyalty using the Bagozzi framework

    University essay from Institutionen för marknadsföring (MF)

    Author : Louise Åberg; Tam Pham; Johan Tomsfelt; [2013]
    Keywords : E-commerce; E-loyalty; Bagozzi Framework;

    Abstract : Purpose - The aim of this study is to explain two relationships: between e-loyalty and the emotional responses (e-trust and e-satisfaction) and between these emotional response and the appraisals (e-service quality and e-reputation). Method – The quantitative approach and survey method were used in this study. READ MORE

  4. 13. Factors influencing Chinese Consumer Online Group-Buying Purchase Intention: An Empirical Study

    University essay from Företagsekonomiska institutionen

    Author : DOUQING LIU; [2013]
    Keywords : Chinese consumers; online group buying; purchase intention; Technology Acceptance Model; price; e-trust; word of mouth; website quality and perceived risk;

    Abstract : Background: Because of the high-speed development of e-commerce, online group          buying has become a new popular pattern of consumption for Chinese consumers. Previous research has studied online group-buying (OGB) purchase intention in some specific areas such as Taiwan, but in mainland China. READ MORE

  5. 14. Patient Satisfaction Regarding Hospital Services : A study of Umeå hospital

    University essay from Handelshögskolan vid Umeå universitet

    Author : Sayed Nasir Hussain; Shams Ur Rehman; [2012]
    Keywords : Patient satisfaction; Service quality; 5Q model; Trust; Reputation; Health care providers;

    Abstract : Patients are the key stakeholders in health care providers and it is extremely important to increase their satisfaction level. Patient satisfaction is a subject of great interest to the health care providers and researchers alike. As there are a lot of factors related to health care providers that causes patient selection and rejection. READ MORE