Essays about: "importance of Service in a service industry"

Showing result 21 - 25 of 214 essays containing the words importance of Service in a service industry.

1. 21. Developing Business Models for Turnkey Offerings : A case study on organizing turnkey offerings for a large original equipment manufacturer

   University essay from Karlstads universitet/Handelshögskolan (from 2013)

   Author : Filip Fröst; Simon Hellgren; [2023]
   Keywords : Products Service Systems; Business Model; Turnkey; Fixed Price; Business Model Innovation; Servitization; Produkt-Tjästesystem; Affärsmodell; Turnkey; Fast Pris; Affärsmodellsinnovation; Tjänstefiering;

   Abstract : This thesis investigates the development of turnkey offerings. Turnkey offerings is considered a kind of product-oriented Product Service System (PSS) where the customer pays a fixed price for a total solution, in this thesis, maintenance of vessels. READ MORE

3. 22. From Plate to Palate: Elevating Customer Experience Management and Satisfaction : A case study of Swedish fine dining restaurants

   University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

   Author : Benmakhlouf Sara; Rodrigo Fajardo; [2023]
   Keywords : Fine dining restaurants; customer experience; customer satisfaction; five aspects of a meal model; service blueprints; service clues and messages;

   Abstract : Customer experience is a broad topic that can cover several different branches,fields and industries. Various researchers have done significant work into thetopic, yet it still has gaps of fragmentation and an overall understanding on howto manage it. READ MORE

4. 23. Relationsskapande möten : vad skogsägare förväntar sig i möten med virkesköpare

   University essay from SLU/Dept. of Forest Resource Management

   Author : Anna Sandberg; [2023]
   Keywords : Privata skogsägare; virkesköpare; kundmöten; tjänstekvalitet; relationsmarknadsföring; långvariga affärsrelationer;

   Abstract : Med högre efterfrågan på skogsråvara ökar konkurrensen på inom skogsbranschen. Svenska skogsbolag är beroende av privata skogsägare för att kunna tillgodose tillräcklig mängd råvara till sina industrier. READ MORE

5. 24. TikTok and Spotify Two Music Industry Giants A Qualitative Study About Platform Complementarity

   University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

   Author : Anna Johansson; Estella Wesslau; [2022]
   Keywords : Platforms; Complementarity; Service-dominant logic; Music industry; Coopetition;

   Abstract : Platforms have become increasingly important to many industries and the economy in general. Hitherto, most platform literature has focused on network externalities, suggesting a winner-takes-it-all scenario. READ MORE

6. 25. Service dominant logic for actor-to-actor co-creation of value and sustainability outcomes : case studies of five actors in the Swedishlegume industry

   University essay from SLU/Dept. of Forest Economics

   Author : Eric Lwin; [2022]
   Keywords : collaboration; innovation; service ecosystem; institutional logic; business administration;

   Abstract : Shifts to less energy intensive diets based on plant protein are necessary to meet the food demands of 2050. High protein crops such as legumes are a solution that confers farm-level and societal benefits. However, Sweden lacks the physical, societal, and political infrastructure needed for improved production and consumption. READ MORE