Essays about: "service marketing environment of banks"
Found 5 essays containing the words service marketing environment of banks.
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1. CSR för delade värderingar : en fallstudie av kundperspektiv hos skogs- och lantbrukskunder inom banksektorn
University essay from SLU/Dept. of Forest EconomicsAbstract : Finansbranschen, vilken är en bransch beroende av relationer. Hållbarhetsarbete som innebär begränsning av social och miljömässig påverkan är idag en viktig del av företagande i många branscher. Hur hållbarhetsarbetet tas i uttryck kan skilja sig mycket även inom samma bransch. READ MORE
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2. Corporate customer loyalty within the banking sector: The case of SEB
University essay from Högskolan i Jönköping/IHH, FöretagsekonomiAbstract : Abstract Background: The financial sector is under constant development and the massive digitalization has changed the banking sector. The banking industry is nowadays characterized by self-service solutions and customers can solve their problems from everywhere and at any moment. READ MORE
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3. Customer Loyalty - A case study of Swedbank and Länsförsäkringar Bank
University essay from IHH, FöretagsekonomiAbstract : Background: The banking industry is a classic service industry where companiesand customers meet and where their interactions take placedaily. There are many reasons why an unsatisfied customer canchange company to a competitor and the customers that are loyalchoose to stay for certain reasons. READ MORE
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4. What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : Customer loyalty as a concept is a critical strategic option in today’s competitive environment. It is no surprise therefore that managers and researchers have increased their study and understanding of the concept as a strategic marketing imperative over the past decades to capture market share and improve profitability. READ MORE
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5. What a Difference a Bank Makes
University essay from IHH, EMM (Entrepreneurskap, Marknadsföring, Management)Abstract : Nowadays, the service industry, especially banks, faces increasing competition. In such environment, differentiation is necessary. The general purpose of this thesis is to understand how a bank can achieve differentiation based on a marketing approach. READ MORE